The gorgeous Klas rug exudes class and elegance. A pewter grey coloured rug with silky, light reflective threads and high thread count is what gives this rug its luxury look and feel.
To care for your Klass Rug:
Due to the high thread-content of this rug, these very fine threads will produce excess fluff at initial use, so regular vaccuming is advised especially in the initial 8 weeks following purchase. Use a warm damp towel to spot clean any stains initially, and test carpet cleaning products first in an inconspicuous area before proceeding to apply, following the instructions on the label.
L - 160x230cm
XXL - 250x320cm
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.