The Hibernate 3000 features both our RespaForm Pocket and Mini-Pocket Spring System, giving you a medium support and the ultimate in comfort and luxury. Traditionally quilted in an exquisite knitted soft touch fabric measuring 33cm in height. Sleepfresh technology creates an Ideal sleeping climate obtained through the use of a pro-biotic technology ensuring fresh, clean hygienic nights sleep.
The Natural Zoned Latex layer has body temperature regulating properties so you won’t overheat on those warm nights. The mattress is foam encapsulated using a high-density foam maximizing your edge to edge support. Reflex foam is apart of the Respa Airflow Technology used as it aids airflow through its open cell structure so you stay cool. This is a non-turn mattress.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.